17:00-21:00(L.O 20:00)*closed on Monday

Privacy policy

Solamare (hereafter referred to as "the Restaurant") recognizes the importance of protecting the personal information of its customers, and will make every effort to properly manage and protect personal information in accordance with the Personal Information Protection Act and other related laws and regulations based on the following policy, and will handle personal information appropriately.

1.Collection of Personal Information

Personal information refers to information defined by the Personal Information Protection Act as information on a living individual which can identify a specific individual by name, date of birth, contact information or other description, as well as information that can identify a specific individual by collating it with other information.

2.Purposes of Use of Personal Information

The purposes for which our restaurant uses the personal information collected from users are as follows:
  • Confirming and communicating reservations and orders, delivery, and payment processing
  • Responding to customer requests and inquiries
  • Providing information on our restaurant's services, campaigns, and events, and implementing them
  • Using information such as allergy and dietary restrictions to improve meal provision and service
  • Using information for survey aggregation and analysis
  • Providing information based on legal requirements and regulations.
  • 3.Changes in the Purposes of Use

    The Restaurant may change the purposes of use of personal information only if they are relevant to the original purposes of use. In the event of a change, the Restaurant will notify users of the purpose and content of the change on the Restaurant's website or by other means.

    4.Provision of Personal Information to Third Parties

    Except as required by law, the Restaurant will not provide personal information to third parties.

    5.Outsourcing of Personal Information Handling

    The Restaurant outsources some of its operations to provide better services to its customers. In such cases, the Restaurant may entrust personal information to the outsourcer. In this case, the Restaurant will select outsourcers who are deemed to be properly handling personal information, and will implement appropriate management by determining necessary matters such as proper management and confidentiality of personal information in contracts, etc.

    6.Disclosure of Personal Information

    When requested to disclose personal information by a user, we will promptly respond after confirming the identity of the person. However, this may not apply if disclosing the information falls under any of the following cases. If we decide not to disclose the information, we will notify the person without delay. 1-When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party.
    2-When there is a risk of significantly impeding the proper implementation of our business.
    3-When it violates other laws and regulations.
    Notwithstanding the provisions of the preceding paragraph, we generally do not disclose information other than personal information such as browsing history and characteristic information.

    7.Correction or Deletion of Personal Information

    Users may request correction, addition or deletion of their personal information held by the Restaurant if it is found to be incorrect. The Restaurant will promptly respond to such requests, after verifying that the requester is the individual in question. If the Restaurant decides not to make corrections or deletions, it will notify the requester without delay.

    8. Use of Cookies and Access Log Collection

    Cookies are used to provide users with more convenient browsing of our website when they visit again, and do not infringe on users' privacy or have any negative impact on their computers. You can also disable this function in your browser settings. However, please be aware that disabling cookies may cause display issues on some websites, so please use your discretion when making the setting. In addition, we collect access logs on our website for statistical purposes, optimal service provision, detection of unauthorized access, and investigation of the cause of system failures. We will not use or provide third parties with the collected logs for purposes other than those specified above, except for cases where we are required to do so by law or regulations.

    9.Security measures for personal information

    The Restaurant will keep personal information accurate and manage it safely. Additionally, we will take appropriate security measures against unauthorized access, computer viruses, and other threats to prevent the loss, leakage, destruction, alteration, or other mishandling of personal information.

    10.Organization and Structure

    The Restaurant will ensure that our business owner and employees comply with the protection and appropriate management of personal information, and thoroughly handle personal information in their daily work. In addition, we will continuously review and improve the regulations and organizational structure for handling personal information to ensure effective and appropriate operation is consistently carried out.

    11.Compliance with Laws and Regulations and Review

    The Restaurant will comply with Japanese laws and regulations and other norms regarding the personal information we hold, and we will endeavor to review and improve this policy as appropriate. When making changes, we will announce them by updating this page.

    12.Contact us

    For inquiries regarding this policy, please contact us at the following address.
    Cucina Italiana Solemare
    Address: 1F, Yamato-Bldg. 2-5, Misaki-cho, Ishigaki-shi, Okinawa 907-0012 Japan
    Mail: ishigaki@solemare-jp.com
    Tel: 0980-88-5760